REVIEWS
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
24.05.2010
Alan, Dublin 2
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
24.05.2010
Alison, Saggart
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We found our stay here very enjoyable.The accomodation was neat tidy and comfortable.The staff were very friendly and helpful.Although we didnt avail of the restaurant the breakfast was very satisfying with anything you would expect on hand.Overall our stay was very enjoyable and very reasonably priced.I would highly reccomend a stay at this hotel.
Dear Alison, Thank you for taking the time to send us your thoughts on your recent stay at our hotel. I am delighted to hear that you enjoyed your stay and I hope we can be of service to you again in the future. Kind Regards, Management & Staff Days Hotel Spa & Leisure Club
20.05.2010
Kathleen , Rhode
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I thoroughly enjoyed my stay at your hotel. Everything was top notch!! Fair play... I will be using you again. Kathleen
Dear Kathleen, Thank you for your kind comments and review of our hotel. I am glad to hear that you enjoyed your stay and I hope we can be of service to you again in the future. Kind Regards, Management & Staff Days Hotel Spa & Leisure Club
17.05.2010
Tara, Cherryorchard
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
This was our second time to stay at Days Hotel and we will definitly be back. The staff were very friendly and very efficient.
Dear Tara, Thank you for taking the time to send us your review of your recent stay at our hotel. I am delighted to hear that you enjoyed your stay with us. I will pass your compliments onto the staff! I look forward to being of service to you again in the future. Kind Regards, Managment & Staff Days Hotel Spa & Leisure Club
06.05.2010
des, dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
good size rooms, ideal for short fsmily breaks, escpecially if you've a young family.
Dear Des, Thank you for taking the time to send us your thoughts regarding your recent stay at our hotel. I am delighted to hear that you enjoyed your stay and hope we can be of service to you again in the future. Kind Regards, Management & Staff Days Hotel Spa & Leisure Club
16.04.2010
Stephanie, Dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Had a brilliant stay. Enjoyed every bit of my trip. Staff are really really friendly. Breakfast was well laid out and tasty also. The rooms were spacious and also comfortable. I'll be certainly booking again in September.
Dear Stephanie, Thank you for taking the time to send us a reivew regarding you recent stay. I am always delighted to receive comments from our guests be they compliments or otherwise as it is only by our guests letting us know their views that we may maintain our high standards. I am delighted to hear that you enjoyed your stay and look forward to being of service to you again in 2010. Kind Regards, Management & Staff Days Hotel Spa & Leisure Club
14.04.2010
Catherine, Carrigtwohill
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Very friendly, helpful staff.
Dear Catherine, Thank you for taking the time to send us a review following your recent stay. Thank you for your kind comment regarding our staff. I will pass your compliments onto them. I hope we can be of service to you again in the future. Kind Regards, GM
04.03.2010
Mariska, London
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I really enjoyed my stay at Days Hotel! The staff was really friendly and very helpful. The only negative feedback I have is that the basin was dirty on the day I arrived. The rest of my stay everything was great and very clean! Thank you for a lovely stay!
Dear Mariska, I would like to acknowledge your recent stay at Days Hotel Waterford and would like to thank you for taking the time and trouble to send me your comments regarding your stay with us. I am always delighted to receive comments from our guests be they compliments or otherwise as it is only by our guests letting us know their views that we may maintain our high standards. I apologise that there was an issue with the basin in your room on arrival. I am delighted to hear that this did not affect the rest of your stay and look forward to welcoming you again in the future. Kind Regards, Management & Staff of Days Hotel Spa & Leisure Club Waterford
02.03.2010
Eamon, Dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Had a really nice time, homely athmosphere, staff could not have been any more helpful or friendly,Thank you to them all.
Dear Eamon, Thank you for your review and kind comments regarding your recent stay with us here at Days Hotel Spa & Leisure Club Waterford. I am glad to hear that you enjoyed your stay and look forward to being of service to you again in the future. Kind Regards, Management & Staff Days Hotel Spa & Leisure Club
02.03.2010
Joanne, Lucan
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We stayed for two nights, Friday and Saturday. The staff were lovely and the breakfast buffet was excellent!!! We will definately be back and plan to bring our children.
Dear Joanne, I would like to take this opportunity to thank you for sending us your kind comments about your recent stay at Days Hotel Spa & Leisure Club Waterford. I am delighted to hear that you enjoyed your stay and look forward to welcoming you and your family again in the future. Kind Regards Management & Staff Days Hotel Spa & Leisure Club Waterford
25.02.2010
Helen, Sligo
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I didn't think much of the lady that checked me in but the girl on the breakfast buffet and the cleaning lady I met were lovely. Rosaleen(?) in housekeeping was very helpful when I forgot my dairy and posted it to me free of charge which is an usually nice touch.
Dear Helen, I would like to acknowledge your recent stay at Days Hotel Waterford and would like to thank you for taking the time and trouble to send me your comments regarding your stay with us. I am always delighted to receive comments from our guests be they compliments or otherwise as it is only by our guests letting us know their views that we may maintain our high standards. I am sorry to hear that you were not given a warm welcome by our reception staff. Customer care is paramount to me and I cannot offer any excuses to you if we failed in what we believe we do best. However, I am glad to hear that this did not reflect on the rest of your stay and I hope you had an enjoyable time with us. I hope we can be of service to you again in the future. Kind Regards, Management & Staff Days Hotel Spa & Leisure Club Waterford
23.02.2010
vincent, dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Vincent, Thank you for taking the time to send your review of Days Hotel Spa & Leisure Club. We look forward to being of service to you again in the future. Kind Regards, Management & staff of Days Hotel
04.01.2010
Stephen, Dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
My two boys and i had a very good time in the hotel, and we hope to come back again in Feb.
Dear Stephen, thank you for taking the time to complete this review. I am delighted to hear that you and your sons enjoyed your stay and I look forward to being of service to you again in the future. Kind Regards, management & staff of Days Hotel Spa & Leisure Club
10.11.2009
Samantha, Athy
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
great hotel, have returned 5times now and wouldnt stay anywhere else
Dear Samantha, we are delighted to hear you enjoyed your stay and would like to thank you for your continued visits. Kind Regards, management and staff of Days Hotel
09.11.2009
Stephen, Ireland
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Stephen, Thank you for taking the time to send your review. Regards, management of Days Hotel Spa & Leisure Club
09.11.2009
audrey, dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Had a fantastic time at days hotel, can't praise the staff enough all the staff members were extremely helpful and friendly. the only thing i think the hotel could do with is a suitable smoking area, many other guests all said the same. Other than that i can't complain about the hotel at all, would definitely stay there again.
Dear Audrey, thank you for your review and comments about your stay. I look forward to you staying with us again in the future. Kind regards, Manager, Days Hotel Spa & Leisure Club
09.11.2009
John, Bruree
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
had a great weekend at Days Hotel. Room very spacious, food good, staff very efficient and friendly. Breakfast on Sunday morning was a little chaotic because the hotel seemed to be very busy and maybe because we left it late to come down.
Dear John, thank you for your review and comments. As you mentioned the hotel was extremely busy on the saturday night of your stay and I apologise that this affected breakfast on Sunday morning. I am glad to hear that you enjoyed the rest of your stay. Kind Regards, management and staff, Days Hotel Waterford
09.11.2009
paul, dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
this hotel had been recommended by my daughter who stayed there with agroup of friends all couples who loved it. so i thought id give it a go and i enjoyed my stay and particularly my riverview room i will be back with my wife and look forward to same hospitality. cheers.
Dear Paul, thank you for your kind comments and I am delighted to hear that bouth you and your daughter enjoyed your stays at our hotel. We look forward to being of service to you again in the future. Kind Regards, management and staff of Days Hotel Spa & Leisure Club
05.11.2009
Steven, Westerham
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I would stay at Days Waterford again staff very helpful,good spa area,great position and only 20 minutes from the airport.
Dear Stephen, thank you for taking the time to send your review of your recent stay. I am delighted to hear you enjoyed your stay and look forward to being of service to you again in the future. Kind Regards, Manager, Days Hotel
21.09.2009
Martin, Dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Very good value and an ideal location.
Thank you for your comments and I am happy to hear you enjoyed your stay. Days Hotel Manager
20.08.2009
paul, dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a fantastic week. The room was confortable and the staff were friendly and helpful without exception. The best family holiday the 5 of us have had.
Dear Paul, thank you very much for your kind comments. I am delighted that you and your family enjoyed your stay so much. Kind Regards, the management and staff of Days Hotel Spa & Leisure Club Waterford
12.07.2009
Martin, Ennis
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Fantastic family hotel. Relaxed and informal. Kids loved their stay and enjoyed the many activities on offer.
Dear Martin, thank you for your kind comments about our hotel. I am delighed that you and your family enjoyed your stay. Kind Regards, management and staff of Days Hotel Spa & Leisure Club Waterford
07.07.2009
James, Naas
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
02.07.2009
Mary-Anne, Ratoath
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
OVERALL WE DID ENJOY OUR STAY AND WE WOULD CONSIDER COMING BACK TO STAY ,WELL DONE AND KEEP UP THE GOOD WORK
Thank you for your review Mary-Anne, i am delighted you enjoyed your stay and look forward to being of service to you again in the future. Kind Regards, General Manager
08.06.2009
Marie, Dublin 1
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Staff were very helpful and friendly especially to my two year old grandson.
Dear Marie, thank you very much for your kind comments. We are very happy to hear you enjoyed your stay. Kind Regards, management and staff at Days Hotel Spa & Leisure Club Waterford
08.06.2009
Gerard, Dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Gerard, thank you very much for taking the time to complete this survey and for your kind review. Regards, management of Days Hotel Waterford
25.05.2009
Charlene, Togher
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Thank you Charlene, for taking the time to complete this review.
22.05.2009
Ursula, Limerick
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I stayed on my own midweek for a business meeting. The room, food and leisure centre were all really good and I would recommend the hotel for price and quality of service.
Dear Ursula, thank you for your positive comments about your stay. We hope you will stay with us again for both your business and pleasure breaks. Kind Regards, management and staff of Days Hotel Spa & Leisure Club
08.05.2009
Alan, Yeovil
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
A very pleasurable stay and experience. It helped that Man Utd beat Arsenal in the Champions League Semi-Final!!
We are glad that you enjoyed your stay and hope to see you again in the future. Kind Regards, Days Hotel Management
08.05.2009
Marie, Dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Enjoyable stay would definitly go back
Thank you for your kind review Marie, we look forward to you coming back to stay with us. Kind Regards, the management and staff of Days Hotel Spa & Leisure Club Waterford
04.05.2009
Anne, Bray
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We all enjoyed our stay in Day's hotel.We found the staff to be very efficient and pleasant. Thank You
Dear Anne, we are delighted you enjoyed your stay at Days Hotel Spa & Leisure Club and would like to thank you for taking the time to send this kind review. Regards, the management and staff of Days Hotel.
29.04.2009
Damien, Dublin11
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Really enjoyed our stay, all the staff were wonderful and a delight, thanks.
Thank you for your kind comments Damien, we are delighted you enjoyed your stay and look forward to seeing you again in the future. Regards, the management and staff of Days Hotel Spa & Leisure Club Waterford
21.04.2009
michael, dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
14.04.2009
Theresa, Dublin
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
a mix up when we arrived,then we spoke to john on reception he sorted it all out,he even wrote a map for us for places to go,very helpful thank you.be back again, we had a great weekend . hope to see you soon.!!!!!
Thank you for your kind comments, we are delighted you had enjoyed your stay. We look forward to seeing you again in the future. Kind Regards, the management and staff of Days Hotel Spa & Leisure Club
06.04.2009
james, dublin
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Enjoyed are stay very friendly staff .Spend alot of time in the swinning pool with the kids . Must say the pool and the spa are very well looked after clean and safe and very helpful staff . We will be back.
Thank you very much for your kind comments James. We are very glad you enjoyed the new leisure facilities at the hotel and look forward to seeing you and your family again. Kind Regards, the management and staff of Days Hotel Spa & Leisure Club.
30.03.2009
Ciaran, tullamore
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
The management and staff of Days Hotel Spa & Leisure Club would like to thank you for your review of our hotel.
30.03.2009
Jennifer, Leeds
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Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Very happy with the visit and room.
Thank you Jennifer for your review and kind comments. Regards, the management and staff of Days Hotel Spa & Leisure Club
14.03.2009
Gavin, Dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Dear Gavin, thank you for your review. Regards, Days Hotel Waterford management and staff
02.03.2009
stephanie , dublin 17
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Excellant choice of accomadation for a group of girls, extra close to the train station, pubs and clubs only five minutes away in a taxi and hotel and staff was great, would go back again
Thank you for your kind comments Stephanie. We look forward to seeing you again in 2009.
16.02.2009
TIM, DUNLAOGHAIRE
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
09.02.2009
Ian, Bromsgrove
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
09.02.2009
THOMAS, NAVAN
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
22.01.2009
Stephanie, Tallaght
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a really great time, and will be visiting the hotel again in feburary looking foward to our stay there
Thank you Stephanie for your kind comments. We look forward to seeing you again in February. Regards, the management and staff of Days Hotel Waterford
21.01.2009
Joanna, Claregalway
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
13.01.2009
Tony, Wexford
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
12.01.2009
Shelly, Gorey
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
07.01.2009
kathleen, Co Dublin
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
enjoyed our stay as always in the Days Hotel.
Dear Kathleen. Thank you sincerely for your continued custom and kind comments. We look forward to seeing you again in 2009. From the management and staff at Days Hotel Waterford.
06.01.2009
Kathleen, Rathdrum
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
05.01.2009
John , Bagenalstown
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
excellent services especially with the pool etc, will be back shortly
Dear John, we are glad you enjoyed your stay, especially your experience at our new leisure centre. Thank you for your positive feedback and we look forward to seeing you shortly. Regards, the management and staff at Days Hotel Waterford
02.01.2009
Fidelma, Kilmore Quay,
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Radiator not working but when we asked front desk to fix it they were very quick to help. Thanks.
Hi Fidelma, thank you for your kind comments on our customer service response. We are delighted you enjoyed your stay and will be happy to be of service to you again in 2009. Kind regards, management and staff of Days Hotel Waterford
